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Terms of Service

Last updated: April 2026

1. Services

Marceline Studios provides:

  • Custom website design and development
  • Healthcare SEO services
  • Clinic automation (n8n workflows)
  • Monthly maintenance retainer
  • Website audits and consultation

2. Payment Terms

Our Payment Structure

We offer two flexible payment options

Option A - Standard
1

Project Start

50% Upfront

2

Project Complete

50% on Delivery

Option B - Milestone
1

Project Start

30% Advance

2

Mid-Milestone

40% Payment

3

Project Complete

30% Final

All payments are due within 5 business days of invoice.
Projects begin only after the initial payment is received.
Final deliverables are released only after full payment.

3. Project Process

  • Discovery call → Strategy → Design → Development → Launch
  • Client provides: brand assets, content, access credentials
  • Revisions: up to 2 rounds included per package
  • Additional revisions billed at $75/hour

4. Intellectual Property

  • Final website code becomes client property upon full payment
  • Marceline Studios retains right to display work in portfolio
  • Third-party assets (fonts, plugins, stock) subject to their licenses

5. Confidentiality

Both parties agree to keep project details confidential.
We will not share your business strategies, patient data, or proprietary information with third parties.

6. Healthcare Compliance Notice

While we design with healthcare privacy in mind, clients are responsible for ensuring their website content, forms, and data handling comply with applicable healthcare regulations including HIPAA where relevant. We recommend consulting a healthcare compliance attorney.

7. Limitation of Liability

Marceline Studios is not liable for:

  • Loss of business due to website downtime
  • Third-party service failures (hosting, booking systems)
  • Content accuracy (client is responsible for content review)

Maximum liability limited to the project fee paid.

8. Termination

Either party may terminate with 14 days written notice.

  • Client owes payment for work completed to date
  • Marceline Studios delivers all completed files
  • Deposit is non-refundable after project work has begun

9. Governing Law

These terms are governed by applicable law.
Disputes resolved through good-faith negotiation first.

10. Contact

Questions about these terms:

hello@marcelinestudios.com

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